Bookstore policy
Digital Sales & Refund Policy
All digital book purchases are generally final and nonrefundable once electronic access has been granted, except where required by applicable law or where an appropriate remedy is approved for a verified transaction, delivery, or product problem.
Review before you buy
Each book page offers a free written excerpt from the original edition, and an audio preview when a recording is available, so you can evaluate the book before payment.
When access is granted
Electronic access is granted when Shopify confirms your completed order. The book then appears in My Books, where you can read the full EPUB in your browser and download your authorized copy.
Verified problems
If a payment was duplicated, a purchased book does not appear in My Books, or an edition cannot be opened or is defective, contact us through the feedback page with your order number. Each request is reviewed individually. An appropriate remedy may include restored access, a corrected file, or a refund. Requests are never approved automatically.
Effect of a refund
A full refund removes access to the books granted by that purchase. A full refund of the three-book collection removes the titles granted by the collection. Books you obtained through a separate purchase are not affected. A partial goodwill refund normally leaves your access in place.
Your legal rights
Nothing in this policy limits any right you have under the consumer-protection laws that apply to you.